HCAHPS Survey
The HCAHPS Survey (Hospital Consumer Assessment of Healthcare Providers and Systems) is a standardized survey instrument and data collection method for measuring inpatients' perspectives of hospital care.The information below is from the January 2014 survey for
South Lincoln Medical Center.
Nurses courtesy and respect.................Always - 100%
Nurses listen carefully.....................Always - 100%
Nurses explain things.......................Always - 100%
Nurses answer call buttons..................Always - 100%
Providers courtesy and respect..............Always - 100%
Providers listen carefully..................Always - 50%
Providers explain things....................Always - 100%
Hospital room/bathrm kept clean.............Always - 100%
Hospital room quiet at night................Always - 100%
Help to bathroom/bedpan.....................N/A
Pain well controlled........................Always - 100%
Hospital staff helped with pain.............Always - 100%
Explain new medicine........................Always - 100%
Desribe side effects new medicine...........Always - 100%
Recommend this hospital.....................Always - 100%
Nurses listen carefully.....................Always - 100%
Nurses explain things.......................Always - 100%
Nurses answer call buttons..................Always - 100%
Providers courtesy and respect..............Always - 100%
Providers listen carefully..................Always - 50%
Providers explain things....................Always - 100%
Hospital room/bathrm kept clean.............Always - 100%
Hospital room quiet at night................Always - 100%
Help to bathroom/bedpan.....................N/A
Pain well controlled........................Always - 100%
Hospital staff helped with pain.............Always - 100%
Explain new medicine........................Always - 100%
Desribe side effects new medicine...........Always - 100%
Recommend this hospital.....................Always - 100%
