Job Posting
HR Generalist
This position is responsible for supporting and administering a wide range of HR functions, with a primary focus on employee benefits administration and coordination of education and training programs. This position plays a key role in ensuring employees understand and utilize their benefits effectively, while also facilitating the professional development and compliance training necessary for workforce growth and regulatory requirements. Under the direction of the HR Business Partner, the Human Resources Generalist will be responsible for managing and supporting the organization’s employee benefits programs. This position serves as the primary contact for all employee benefits inquiries, including those related to health, dental, vision, life insurance, retirement plans, and wellness initiatives. The generalist will coordinate the annual open enrollment process to ensure a seamless and informed experience. In collaboration with benefits providers, brokers, and internal departments, the HR Generalist will ensure the timely and accurate administration of all benefit programs. This includes maintaining up-to-date and accurate benefits data in the HRIS, as well as reconciling monthly invoices to ensure proper billing. In addition, the HR Generalist will play an active role in educating employees and leaders on available benefits and will assist in resolving benefit-related issues as they arise. The role also contributes to recruitment efforts by posting job openings, processing applications, coordinating interviews, and tracking time-to-fill metrics to support timely and efficient hiring processes.
As a working member of the Human Resources Team, this position coordinates with the Employee Health Nurse to ensure employees within the organization have updated health records. This position also tracks training regarding health and wellness for all employees, and ensures employees have met or exceeded applicable training standards.
Desired Education, Certifications and/or Experience
Required
• 1-2 years of experience in communicating complicated and challenging information to understand
• 1-2 years of clerical administrative support duties
• High School Diploma or equivalent
Preferred
• Bachelor’s degree in Human Resources, Business Management or Education highly desirable. An associate’s Degree in Human Resources or related field
• 3-5 years’ experience in Human Resources, specifically in Benefits or Employee Education
• Previous experience in a healthcare setting
Responsibilities / Functional Job Description
General: Performance Expectations
• Responsible - works independently, in a safe and appropriate manner. Demonstrates both problem-solving and problem-prevention skills.
• Sensitive - displays sensitivity to the needs of patients and co-workers. Demonstrates good communications skills and empathy.
• Timely - recognizes time as a customer's most valuable resource and responds promptly to patients' and co-workers' needs.
• Accurate - works carefully and precisely, with attention to detail.
• Coordinated - organizes and delivers service in the proper order. Displays good organization skills and utilizes resources wisely.
• Thorough - meets all the requirements of his/her position. Is able to evaluate and follow up on his/her services.
General: Standards of Behavior
• Demonstrates a commitment to living the SLHD standards of behavior through exemplifying in action, a commitment to the values of SLHD, namely:
o Innovation – continually seeking the latest advances in cost effective healthcare and customer service.
o Compassion – concern for the individual, empathy for the situation, action to provide service
o Integrity – doing the right thing; always.
o Community – supporting, giving and acting to improve where we live, serve, and work.
o Passion for Healthcare – fervently, avidly, and zealously seeking the improvement of human health
• Displays this commitment to the standards of behavior through actions and words, by demonstrating the following behavior traits:
o Adaptability – Responding resourcefully to changes in direction, priorities, schedules, approaches and responsibilities for the good of everyone. Maintaining a positive attitude when faced with a difficult or challenging situation and providing an uplifting and realistic outlook on the opportunities the future may present.
o Communication – Listening attentively and seeking clarification, being friendly in words and actions, responding to others in a timely manner to ensure satisfaction, comfort and quality care. Utilizing AIDET and the promise to explain the experience the patient can expect, and communicate how the patient will receive excellent and timely care.
o Professional Conduct and Attitude – Keeping personal conversations to an appropriate volume for the area I am working in, treating everyone in a courteous manner – rudeness is never acceptable, addressing conflict with others privately and respectfully and utilizing the appropriate chain of command. Doing the right thing, even when no one is watching, keeping frustration separate from patient care and professional activities, and recognize that patients are not an interruption, they are our reason for being here.
o Commitment to Team Members/Patients – Assist patients in finding their destinations, walking with them when possible, interacting constructively with team members and supporting a blame free environment, recognizing there is no place for “it’s not my job”, finding the right person to support a patient or coworker if I am unable to support or help them. I will not spread negativity, being positive starts with me.
o Personal and Career Development – Demonstrating a curiosity toward learning and practicing self-development. Supporting co-workers by sharing knowledge, expertise and encouragement to help them be successful in their role. Finding ways to improve the quality of my work even when things are going well. Seeking creative solutions to problems and encouraging creativity in others.
o Sense of Ownership – Admitting and correcting mistakes, taking personal responsibility to help the organization to succeed. Ensuring cleanliness by maintaining a clutter free environment. Refraining from behavior or conversations that undermine the confidence of the community in our facility. Utilizing resources effectively and maintaining financial responsibility.
Role Specific: Work role responsibilities
Duties/Responsibilities related to Employee Training:
• Plans, organizes and effectively conducts employee training on various skills, policy, and compliance areas.
• Researches and identifies areas in which training is required and/or beneficial.
• Under the direction of the HR Business Partner, modifies existing or proposed programs; suggests and implements suitable changes.
• Designs, drafts, and/or acquires new training materials.
• Collaborates with outside consultants and training providers to deliver training.
• Administers and logs results of qualification, learning assessment, and retention tests; arranges retraining or other appropriate action for insufficient scores.
• Coordinates FIT testing for new employees.
• Coordinate CPR courses to ensure compliance.
• Facilitates delivery of training by reserving and setting up needed audiovisual equipment and training rooms; scheduling training times with attendees; preparing and distributing training aids such as handouts; and performing other related tasks.
• Related to employee benefits and education, actively participates in SLHD’s Process Quality Improvement programs to monitor and improve the quality of services.
• Ensures that policies regarding employee health are up to date, while working with all SLHD departments to ensure that the organization is consistent with its employee health and education policies across the board.
• Under the direction of the HR Business Partner, collaboratively creates and communicates emerging needs related to training and competencies of the employees of SLHD to meet state and federal requirements and/or per managerial request.
• Coordinates all assessments and screening tests required by SLHD Employee Education for new hires, as well as current employees on an annual basis.
• Provides support and knowledge regarding OSHA reporting, as well as submitting the reports for annual OSHA tasks.
• Actively obtains, processes, organizes, and presents the suggestions/requests of employees (as it relates to wellness and education) to the HR Business Partner to support employee development and retention.
• Sends reminders and sets appointments to ensure employee education/training are being fully completed.
• Assist in the weekly updating of Employee Benefits and Education spreadsheets, notifies and coordinate with employees for yearly employee Health/Education requirements.
• Maintains Employee Health and Personnel files
• Oversees the administration of HealthStream audits
• Coordinates and leads panel interviews as well as conducts the initial applicant screening process of all applicants.
Duties/Responsibilities related to Benefits
• Administers various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, retirement and wellness benefits.
• Maintain employee benefits filing systems and ensure benefit changes are entered appropriately in payroll system for payroll deduction.
• Assist employees with health, dental, life and other related benefit claims through education of employee benefits portal.
• Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs. Resolve administrative problems with the carrier representatives in collaboration with the HR Business Partner.
• Administer COBRA.
• Review and respond to unemployment claims with appropriate documentation. Review monthly unemployment statements.
• Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs. Ensure distribution of required employee notices.
• Maintain and update company organizational maintenance tracker and other requested reports as needed.
• Cultivate meaningful relationships with employees.
• Coordinate the day-to-day functions of Benefits and the administration of dates of entry.
• Under the direction of the HR Business Partner, align benefits with organizational goals.
• Under the direction of the HR Business Partner, administers the benefits program of SLHD, including clear communication of the benefits and ensuring accounts payable requests for these benefits are accurate and timely.
• Act as a liaison between employees and benefit broker.
• Conflict resolution regarding benefits discrepancies.
• Other duties as assigned.
Duties/Responsibilities related to Human Resources Department
• Conduct and coordinate new employee orientations
• Coordinate with various departments to ensure compliance for new employees.
• Assist in audits related to benefits and HR processes.
• Intake concerns reported to HR related to employee relations.
• Assist in maintaining employee files.
• Coordinate retention efforts with employees and leaders.
• Prepare and present material related to human resources to leaders during leader trainings.
• Other duties as assigned.
Desired Knowledge, Skills & Abilities
1. Knowledge of state and federal regulations, policies, and procedures governing employee health and education within a hospital.
2. Knowledge of best practices and programs surrounding employee health and education which will enhance the financial success of the organization.
3. Skill in accuracy and attention to detail
4. Ability to perform public relations and public speaking in a professional manner
5. Ability to maintain confidentiality
6. Ability to read, write legibly and calculate mathematical figures
7. Ability to solve practical problems and deal with a variety of variables
8. Ability to work with, lead and assist others
9. Ability to manage multiple assignments/projects; meet timelines and prioritize responsibly
10. Ability to handle stressful situations and react appropriately
11. Ability to maintain a driver’s license and ability to travel distances for multiple days as necessary
12. Ability to exercise good judgement in appraising situations and making decisions
13. Ability to work and interact effectively and positively with other staff members to build and enhance teamwork across SLHD departments
14. Ability to communicate to complete responsibilities effectively
15. Ability to see to use computer efficiently and read computer reports and correspondence
16. High proficiency with Microsoft office products (excel, word, PowerPoint, etc.)
Equal Employment Opportunity
South Lincoln Medical Center will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, identity and/or expression or any other category protected by law.
Americans with Disabilities Act (ADA) Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
Additional Information
Position Type : Full Time
Hourly Wage: $24.00 - $28.00 per/hour
Contact Information
Stephanie Raver - HR Business Partner
HR
711 Onyx
Kemmerer, WY 83101
Email: sraver@southlincolnmedical.com
Phone: 13078008683 |
