Job Posting
Part-Time Medical Assistant (MA) Arrowhead
This position will be a Medical Assistant in the Arrowhead Family Medicine/ South Lincoln Medical Clinic for 29 hours or less. The MA will communicate well with members of the public and accurately record and process the information required for admittance, provider scheduling, dismissal and insurance billing. As a medical assistant, duties include and not limited to: assisting the provider(s) with patient examination and treatment, being responsible for patient histories, routine lab procedures, collection and preparation of lab specimens for transfer to lab, tending to quality measures, and patient education. Respond to patient medical inquiries as directed by provider(s).
Desired Education, Certifications and/or Experience
• High School diploma or equivalent.
• Graduate of Medical Assisting program by one anniversary of hire date.
• Previous clinical experience desired. Knowledge of anatomy, physiology and medical terminology required.
• Completing VFC online training.
Responsibilities / Functional Job Description
General: Performance Expectations
1. Responsible - works independently, in a safe and appropriate manner. Demonstrates both problem-solving and problem-prevention skills.
2. Sensitive - displays sensitivity to the needs of patients and co-workers. Demonstrates good communications skills and empathy.
3. Timely - recognizes time as a customer's most valuable resource and responds promptly to patients' and co-workers' needs.
4. Accurate - works carefully and precisely, with attention to detail.
5. Coordinated - organizes and delivers service in the proper order. Displays good organization skills and utilizes resources wisely.
6. Thorough - meets all the requirements of his/her position. Is able to evaluate and follow up on his/her services.
General: Teamwork and Service Expectations
1. Display and encourage sensitivity to needs of patients, visitors, and co-workers.
2. Treat others with consideration, courtesy and respect.
3. Perform duties willingly and with initiative; shares necessary information so co-workers can do the same.
4. Remain composed and takes actions to restore calm in stressful situations.
5. Demonstrate judgment and tact when dealing with others.
6. Cooperate with other hospital departments and work groups.
7. Communicate effectively with patients, visitors, and co-workers; take action to clarify information received from others.
Role Specific: Work role responsibilities
Patient Access Representative Coverage
1. Greets patients and their caregivers and records pertinent information into a computer database
2. Records insurance information and obtains pre-approval for treatment if needed
3. Relays information between patients and other staff members, and provides them with updates as needed
4. Prioritizes the order of care so that the most critical patients are seen first
5. Keeps paper and electronic medical records, and updates these records as needed
6. Provides information to insurance companies in order to assist with billing
7. Assists patients during checkout, and ensures they have post-treatment instructions if required
8. Refers individuals to outside agencies when unable to meet their needs
9. Calculates payment information, accepts funds, and credits accounts accordingly
Medical Assistant
1. Maintain general appearance, cleanliness, inventory, and organization of exam rooms.
2. Prepare instruments for sterilization and maintain diagnostic equipment.
3. Prepare and replenish supplies. Maintain inventory. Order supplies as permitted by Clinical Supervisor. Secure authorization for ordering selected supplies as identified by the Clinic Practice Administrator.
4. Prepare patients for examination.
5. Take patient histories, height, weight and temperature, blood pressure, and pulse and document quality measures.
6. Administer medications and injections and medical treatment under the provider(s) supervision by performing the 5 rights: right patient, right route, right drug, right dose, and right time.
7. Assist in collection of specimens and completion of laboratory tests. Prepare and transfer specimens to laboratory services as directed by provider(s).
8. Instruct patients regarding preparation for tests and hospital procedures. Conduct patient education as directed by provider(s).
9. Record and maintain laboratory, X-ray and EKG data on patient charts.
10. Receive and organize medication samples.
11. Properly dispose of contaminated and disposable items. Dispose of hazardous waste materials per hospital and clinic policies and current proper procedures.
12. Assists in the proper scheduling and registration of patients, as well as the collection of copays and the maintenance of patient medical records.
13. Perform other tasks as requested by the Clinical Supervisor and medical provider(s).
14. Communicate medical treatment, pharmaceutical, and related information to patients and respective health care providers as directed by provider(s).
15. Observe absolute confidence in regard to patient records and information.
16. BLS certified.
17. Provide safe immunizations by double verifiers and the use of WYIR.
18. Document phone calls placed to the patients in a patient case.
19. Monitor Athena’s inbox and close out requests by 5th business day.
20. Work closely with chronic care manager to close patient care gaps.
21. Conduct prior authorization by 72 hours using CoverMyMeds, forms, and phone calls.
22. Upload and close out online DOT forms with provider.
23. Assist with Lincare orders by using Parachute.
24. Utilize the Wyoming Immunization Record for providing immunizations and documenting.
25. Placing phone calls 3 days after office visit for follow-up.
Equal Employment Opportunity
South Lincoln Medical Center will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation or any other category protected by law.
Americans with Disabilities Act (ADA) Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
Additional Information
Position Type : Part Time
Shift : Day
Contact Information
Korinne Costello - HR Benefit & Education Coordinator
HR
Email: kcostello@slhd.org
Phone: 3078008682 |
