Job Posting
Lab Supervisor
The working lab supervisor oversees proper function of lab services, quality control, safety, and data processing. Provides clinical and administrative leadership and oversight to the lab team. Oversees financial and regulatory management of laboratory. Working closely with the SLHD Pathologist, ensures regulatory compliance of the entire lab and all lab team members to ensure perpetual CLIA audit preparation and readiness.
Desired Education, Certifications and/or Experience
o Completed a 2-year program for Medical Laboratory Technician with an Associate’s Degree in Laboratory Science or Medical Technology.
o Preferred BA, BS, or higher with ASCP or equivalent certification
o Certified registry such as ASCP, H.E.W., A.M.T. or ASMT or eligible. Must be certified within 90 days of position acceptance.
o BLS Certified
Responsibilities / Functional Job Description
General: Performance Expectations
1. Responsible - works independently, in a safe and appropriate manner. Demonstrates both problem-solving and problem-prevention skills.
2. Sensitive - displays sensitivity to the needs of patients and co-workers. Demonstrates good communications skills and empathy.
3. Timely - recognizes time as a customer's most valuable resource and responds promptly to patients' and co-workers' needs.
4. Accurate - works carefully and precisely, with attention to detail.
5. Coordinated - organizes and delivers service in the proper order. Displays good organization skills and utilizes resources wisely.
6. Thorough - meets all the requirements of his/her position. Is able to evaluate and follow up on his/her services.
General: Standards of Behavior
1. Demonstrates a commitment to living the SLHD standards of behavior through exemplifying in action, a commitment to the values of SLHD, namely:
a. Innovation – continually seeking the latest advances in cost effective healthcare and customer service.
b. Compassion – concern for the individual, empathy for the situation, action to provide service
c. Integrity – doing the right thing; always.
d. Community – supporting, giving and acting to improve where we live, serve, and work.
e. Passion for Healthcare – fervently, avidly, and zealously seeking the improvement of human health
2. Displays this commitment to the standards of behavior through actions and words, by demonstrating the following behavior traits:
a. Adaptability – Responding resourcefully to changes in direction, priorities, schedules, approaches and responsibilities for the good of everyone. Maintaining a positive attitude when faced with a difficult or challenging situation and providing an uplifting and realistic outlook on the opportunities the future may present.
b. Communication – Listening attentively and seeking clarification, being friendly in words and actions, responding to others in a timely manner to ensure satisfaction, comfort and quality care. Utilizing AIDET and the promise to explain the experience the patient can expect, and communicate how the patient will receive excellent and timely care.
c. Professional Conduct and Attitude – Keeping personal conversations to an appropriate volume for the area I am working in, treating everyone in a courteous manner – rudeness is never acceptable, addressing conflict with others privately and respectfully and utilizing the appropriate chain of command. Doing the right thing, even when no one is watching, keeping frustration separate from patient care and professional activities, and recognize that patients are not an interruption, they are our reason for being here.
d. Commitment to Team Members/Patients – Assist patients in finding their destinations, walking with them when possible, interacting constructively with team members and supporting a blame free environment, recognizing there is no place for “it’s not my job”, finding the right person to support a patient or coworker if I am unable to support or help them. I will not spread negativity, being positive starts with me.
e. Personal and Career Development – Demonstrating a curiosity toward learning and practicing self-development. Supporting co-workers by sharing knowledge, expertise and encouragement to help them be successful in their role. Finding ways to improve the quality of my work even when things are going well. Seeking creative solutions to problems and encouraging creativity in others.
f. Sense of Ownership – Admitting and correcting mistakes, taking personal responsibility to help the organization to succeed. Ensuring cleanliness by maintaining a clutter free environment. Refraining from behavior or conversations that undermine the confidence of the community in our facility. Utilizing resources effectively and maintaining financial responsibility.
Role Specific: Work role responsibilities
1. Ensure laboratory on-call coverage and is responsible for taking at least 4 days of call per month including weekends and holidays.
2. Financial management- prepare annual budget, evaluate reagents and new equipment, ensure adequate amounts of supplies, etc.
3. Supervise quality control, safety, and data processing in clinical lab; review quality control and maintenance records, proficiency testing, and quality assurance reports; review and update policies as needed; ensure employees are trained, knowledgeable, and follow safety rules.
4. Perform and/or oversee testing procedures in all clinical departments, i.e., hematology, urinalysis, blood bank, coagulation, serology, chemistry, and bacteriology.
5. Responsible for record keeping as required, i.e., patient test results, QC, QA, proficiency testing, maintenance records, logbook, and worksheets.
6. Enforce policies and procedures for infection control, HIPPA, safety and risk management.
7. Demonstrate the ability to be an advocate for and strive to protect the health, safety and rights of the patient.
8. Participate in mandatory emergency planning drills.
9. Lead internal education to hospital staff in areas of expertise as needed.
10. Write/amend/review/update policies and procedures to reflect practice and CLIA requirements.
11. Demonstrate a professional, caring and empathetic attitude towards staff, patients and employees of SLHD.
12. As identified in the SLHD standards of behavior, demonstrate compassion and respect for the inherent dignity, worth, and uniqueness of every individual, unrestricted by considerations of social or economic status or cultural beliefs.
13. Strive to ensure continual compliance with departmental and hospital policies and procedures and State/Federal Regulations.
14. Inspect, calibrate, and provide preventative maintenance to lab instrumentation and equipment. Ensure the proper operation of lab instrumentation and equipment by all lab staff and supervisor.
15. Promote a friendly, professional, and working relationship with providers, nurses, patients, and other staff throughout the organization.
16. Communicate test results to appropriate physician in a timely and reliable manner.
17. Strictly adhere to the hospital policy of confidentiality.
18. Actively participate in and contribute to in-services and meetings required as a supervisor.
19. Primary point of contact and responsibility for CLIA Program including initiating and propagating appropriate procedures and protocols to ensure the SLMC has successful audits/inspections.
20. Work closely and coordinate with the SLMC contracted Pathologist.
21. Actively participate in recruitment of lab staff and be responsible for adequate staffing of your department.
22. Establish productivity standards and goals ensuring staff are fully tasked.
23. Provide ongoing team member feedback so employees clearly understand expectations and know whether they are meeting, exceeding or not meeting expectations which will be summarized in an annual performance review.
24. Behaviors and interactions demonstrate a positive attitude, personal initiative and motivation to achieve the goals of the unit.
Desired Knowledge, Skills & Abilities
1. Knowledge of state and federal regulations, policies, and procedures governing lab management.
2. Ability to operate various office equipment
3. Skill in accuracy and attention to detail
4. Ability to perform public relations and public speaking in a professional manner
5. Ability to maintain confidentiality
6. Ability to read, write legibly and calculate mathematical figures
7. Ability to solve practical problems and deal with a variety of variables
8. Ability to work with, lead and supervise others
9. Ability to manage multiple assignments/projects; meet timelines and prioritize responsibility
10. Ability to handle stressful situations and react appropriately
11. Ability to maintain a driver’s license and ability to travel distances for multiple days as necessary
12. Ability to exercise good judgement in appraising situations and making decisions
13. Ability to work and interact effectively and positively with other staff members to build and enhance teamwork across SLHD departments
14. Ability to communicate to complete responsibilities effectively
15. Ability to see to use computer efficiently and read computer reports and correspondence
16. High proficiency with Microsoft office products (excel, word, PowerPoint, etc.)
Equal Employment Opportunity
South Lincoln Medical Center will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation or any other category protected by law.
Americans with Disabilities Act (ADA) Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds. The employee must be able to read, write, and understand the English language.
Additional Information
Position Type : Full Time
Contact Information
Stephanie Raver - HR Business Partner
HR
711 Onyx
Kemmerer, WY 83101
Email: sraver@southlincolnmedical.com
Phone: 13078008683 |
