Job Posting
Chief Clinical Officer
The Chief Clinical Officer (CCO) functions as the highest level of nursing authority and administrative decision making. The CCO is responsible for setting the vision for nursing care at SLHD and function as the chief advisor to the CEO and executive leadership regarding nursing relations, policy formulation, decision making, and strategy. The CCO collaborates closely with medical staff, nursing leaders, and administrative teams to enhance patient outcomes, optimize resource utilization, and promote a culture of continuous improvement. A proactive mindset and the highest level of competency in all aspects of nursing are amongst the characteristics of a CCO. Operationally, the CCO is expected to proactively develop and assist with implementation of new projects and service line growth. This individual is expected to respond swiftly, rationally, and decisively to emergencies or other complex situations that may arise. The CCO must possess an aptitude for business and accounting concepts in order to report on and maintain budgetary compliance and drive the financial success of the organization. In order to ensure that patients consistently receive high-quality healthcare, the CCO must develop and execute a vision of continuous quality improvement and supporting accountabilities and infrastructure to ensure the effective delivery of quality care, and support to medical providers. This individual is expected to provide strong, compassionate and accountable leadership to leaders assigned to their charge, while coaching, educating, inspiring front-line leaders and staff to achieve the goals of the organization. This position requires a deep understanding of rural healthcare challenges.
This is an evolving position. The duties, responsibilities, requirements, and qualifications outlined in this job description are subject to change based on the needs of the organization. As priorities shift, additional tasks may be assigned, and expectations may be adjusted to align with operational goals and strategic direction.
Desired Education, Certifications and/or Experience
• Bachelor’s degree in Nursing is preferred. Master’s degree in Nursing, Management, or Healthcare Administration/Management is preferred
• License as a Registered Nurse (RN) in the state of Wyoming is preferred.
• 5-7 years of related clinical leadership experience in a rural setting preferred.
Responsibilities / Functional Job Description
General: Standards of Behavior
1. Demonstrates a commitment to living the SLHD standards of behavior through exemplifying in action, a commitment to the values of SLHD, namely:
A. Innovation – continually seeking the latest advances in cost effective healthcare and customer service.
B. Compassion – concern for the individual, empathy for the situation, action to provide service
C. Integrity – doing the right thing; always.
D. Community – supporting, giving and acting to improve where we live, serve, and work.
E. Passion for Healthcare – commitment to enhancing patient care and improving health outcomes for our community
2. Displays this commitment to the standards of behavior through actions and words, by demonstrating the following behavior traits:
A. Adaptability – Responding resourcefully to changes indirection, priorities, schedules, approaches and responsibilities for the good of everyone. Maintaining a positive attitude when faced with a difficult or challenging situation and providing an uplifting and realistic outlook on the opportunities the future may present.
B. Communication – Listening attentively and seeking clarification, being friendly in words and actions, responding to others in a timely manner to ensure satisfaction, comfort and quality care. Utilizing AIDET and the promise to explain the experience the patient can expect, and communicate how the patient will receive excellent and timely care.
C. Professional Conduct and Attitude- Keeping personal conversations to an appropriate volume for the area I am working in, treating everyone in a courteous manner – rudeness is never acceptable, addressing conflict with others privately and respectfully and utilizing the appropriate chain of command. Doing the right thing, even when no one is watching, keeping frustration separate from patent care and professional activities, and recognize that patients are not an interruption, they are our reason for being here.
D. Commitment to Team Members/Patients – Assist patients in finding their destinations, walking with them when possible, interacting constructively with team members and supporting a blame free environment, recognizing there is no place for “it’s not my job”, finding the right person to support a patient or coworker if I am unable to support or help them. I will not spread negativity, being positive starts with me.
E. Personal and Career Development – Demonstrating a curiosity toward learning and practicing self-development. Supporting co-workers by sharing knowledge, expertise and encouragement to help them be successful in their role. Finding ways to improve the quality of my work even when things are going well. Seeking creative solutions to problems and encouraging creativity in others.
F. Sense of Ownership – Admitting and correcting mistakes, taking personal responsibility to help the organization to succeed. Ensuring cleanliness by maintaining a clutter free environment. Refraining from behavior or conversations that undermine the confidence of the community in our facility. Utilizing resources effectively and maintaining financial responsibility
Role Specific: Work role responsibilities
1. Promotes the mission, vision and values of the organization
2. Advising, soliciting input, developing and communicating regarding any new/updated policies and procedures determined by administration
3. Organizes, directs and administers nursing activities to assure standards, legal procedures and ethical praxis regarding nursing practices are adhered to at all times
4. Interviewing, hiring, training, counseling and supervising nurses and leaders assigned
5. Maintaining open channels of communication among nurses and nursing managers in order to enhance operational methods and provide optimal patient care within a medical facility
6. Create and submit reports to leadership and staff recapitulating problems, goals and any pertinent development influencing the operation of the facility
7. Monitor job performance of nurses, nurse managers, and directors in order to regularly evaluate performance and provide feedback, coaching and performance counseling as necessary
8. Continually evaluate the effectiveness and design of staffing rotations and schedules in collaboration with other leaders to assure appropriate and safe nursing levels that address the needs of patients and the facility
9. Assure state and federal guidelines and requirements are up to date and operations meet requirements for safe and quality care delivery
10. Lead and maintain an effective infection prevention, trauma and quality improvement program to assure safety and quality of care
11. Plans and recommends to administration new facilities, equipment or modification thereto, needed to provide quality patient care.
12. Recommends, supports and participates in education services, programs of education, and training, including orientation of new employees. Encourages and facilitates the professional advancement of employees by affording opportunities for further education and experience.
13. Evaluates and ensures a high level of customer service is maintained through exemplifying and holding others to the standards of using AIDET.
14. Provides updates, input and information during Executive Counsel, Board of Trustee, and Medical Staff Meetings
15. Participates in Administrator on-call rotation with the CEO and senior leadership.
16. Other duties and responsibilities as assigned
Required Knowledge, Skills & Abilities
1. Expert knowledge of nursing best practices, regulatory requirements, and standards of care and scope of practice as it relates to various levels of nursing practice
2. Superior skill in leading, coaching, managing and mentoring others
3. Superior skill in seeing the big picture, and creating action plans that drive improvements toward a big picture/vision that aligns to the strategic vision of the organization
4. Superior skill in critical thinking to evaluate issues and quickly develop and implement solutions that are patient centered and meet the needs of the facility
5. Expert knowledge of quality improvement, quality management and data analysis to drive quality based on data
6. Expert knowledge of budgetary and financial processes and best practices
7. Ability to operate various office equipment
8. High degree of skill in accuracy and attention to detail
9. Highly competent in performing public relations and public speaking in a professional manner
10. Excellent ability to maintain confidentiality when appropriate
11. Ability to read, write legibly and calculate mathematical figures
12. Ability to solve practical problems and deal with a variety of variables
13. Expert level of competence to work with, lead and supervise others
14. Expert ability to manage multiple assignments/projects; meet timelines and prioritize responsibility
15. Mastered ability to handle stressful situations and react appropriately
16. Ability to maintain a driver’s license and ability to travel distances for multiple days as necessary
17. Excellent ability to exercise good judgement in appraising situations and making decisions
18. Mastered ability to work and interact effectively and positively with other staff members to build and enhance teamwork across SLMC departments
19. Mastered ability to communicate to complete responsibilities effectively
20. Ability to see to use computer efficiently and read computer reports and correspondence
21. High proficiency with Microsoft office products (excel, word, PowerPoint, Teams, etc.)
Equal Employment Opportunity
South Lincoln Hospital District will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation or any other category protected by law.
Americans with Disabilities Act (ADA) Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
Additional Information
Position Type : Full Time
Contact Information
Stephanie Raver - HR Business Partner
HR
711 Onyx
Kemmerer, WY 83101
Email: sraver@southlincolnmedical.com
Phone: 13078008683 |
